Skip to main content

From Retail to Concierge: Myasia Johnson’s Career Journey at Museum Tower 

January 8, 2025

From Retail to Concierge: Myasia Johnson’s Career Journey at Museum Tower 

For Myasia Johnson, a simple sign sparked the beginning of a career change she never anticipated but now deeply cherishes. As a resident of Providence Row, she had passed by countless events in her building’s shared spaces. But on one particular day, a hiring event for Museum Tower caught her eye. Little did she know, it was the start of a remarkable journey. 

A Leap of Faith 

Myasia’s professional background was rooted in retail, a fast-paced environment where customer service and adaptability were key. While she had honed these skills over the years, she was ready for a change—a new challenge that would push her in a different direction. “I saw the sign for the hiring event and decided to come down,” she recalls. “I wanted to try something new.” 

Attending the hiring event at Museum Tower was a decision made on a whim, but Myasia was met with an experience that exceeded her expectations. “It was so welcoming and prepared,” she says. “You got one-on-one time with the team, and they really worked to find a place for you, even if you weren’t sure what you wanted to do.” The sense of community and genuine care she felt from the team left a lasting impression, making this hiring event a pivotal moment in her career journey. 

From Retail to Concierge at Museum Tower 

Soon after the event, Myasia joined Museum Tower as a concierge, stepping into a role that would allow her to leverage her customer service expertise while exploring new aspects of hospitality and community engagement. Transitioning from retail to concierge work wasn’t without its challenges, but the comprehensive training program at Museum Tower helped ease the shift. 

“The training has been great,” she shares. “There’s so much to learn, but the team has been incredibly supportive. It’s clear that they have your best interest at heart.” Myasia’s career transition from retail to concierge highlights the value of transferable skills in creating new opportunities. 

Building Relationships and Community 

For Myasia, the highlight of her new role has been the people. “The best part is building relationships,” she says with a smile. Whether it’s assisting residents, collaborating with colleagues, or creating memorable experiences, the human connections have been the most rewarding aspect of her journey. Working at Museum Tower has allowed her to form meaningful bonds while fostering a sense of community within the building. 

Career Tips and Advice for Job Seekers 

Reflecting on her experience, Myasia has simple yet impactful advice for others considering a similar leap. “Come as you are and come early,” she says. Authenticity and initiative, she believes, are key to making a great first impression and seizing opportunities. Her tips resonate with anyone looking to stand out at a hiring event or make a successful career transition. 

Looking Ahead: Growth and Opportunities 

Myasia’s journey from retail to concierge at Museum Tower is a testament to the power of stepping out of your comfort zone and embracing new opportunities. With her enthusiasm, dedication, and knack for building relationships, she’s found a role where she can thrive and make a difference. 

As she continues to grow in her position, Myasia is excited about the possibilities ahead. For those who might be considering a similar career shift, her story serves as a reminder that sometimes, all it takes is noticing the right sign at the right time and taking that leap of faith.