This past weekend, Uptown Charlotte pulsed with energy as the Lovin’ Life Music Festival brought together music lovers, artists, and innovators for three unforgettable days of sound, celebration, and community. But amid the electric performances and vibrant crowds, one feature stood out as a beacon of creativity and connection: the Mothership by Stiegler EdTech, brought to life through the visionary support of Northwood Ravin.

Known for crafting luxury communities that blend style, functionality, and convenience, Northwood Ravin extended its signature hospitality beyond its residential spaces and into the heart of the festival. Their sponsorship of the Mothership wasn’t just a brand presence—it was a full-on experience.

🚀 Inside the Mothership
Festivalgoers were welcomed into a futuristic, multi-sensory environment that fused technology, entertainment, and education. From adrenaline-packed gaming lounges to a VIP rooftop chalet, the Mothership offered a space with panoramic views of the festival’s main stage, while a booming sound system and immersive lighting made it a destination in its own right.

🎶 A Festival to Remember
The Lovin’ Life Music Festival, held May 2–4, 2025, featured over 50 artists across three stages, with unforgettable performances by Gwen Stefani, Dave Matthews Band, and Pitbull. But beyond the music, the festival became a celebration of Charlotte’s evolving identity—a city where culture, innovation, and community intersect.

🤝 A Partnership with Purpose
The collaboration between Northwood Ravin and Stiegler EdTech reflects a shared commitment to shaping the future of Charlotte—not just through buildings or technology, but through experiences that bring people together. The Mothership served as a symbol of what’s possible when forward-thinking organizations invest in creativity, education, and connection.

As Charlotte continues to rise as a cultural and technological hub, partnerships like this one highlight the power of collaboration in shaping a more inclusive, inspired, and innovative future.

Meet Heather Leonguerrero, the dedicated Community Manager at Holly Crest in Huntersville, NC. With a passion for creating vibrant and welcoming communities, Heather brings a wealth of experience and a heartfelt commitment to her role. Her journey into property management began with a local 54-unit apartment complex, and she has since become an integral part of the Holly Crest team, known for her integrity, leadership, and unwavering dedication to residents and staff alike. 

 

The Spark of Inspiration 

A small 54-unit apartment complex was being built just around the corner from my house, and with all my kids in elementary school, I thought it would be the perfect opportunity for a daytime job! 

Morning Hustle and Team Synergy 

My day typically begins before 8:00 a.m. I start by delivering packages to the Luxer locker that were left at the door or floor, reviewing and printing pricing, answering emails, and replenishing the snacks & drink fridge. At 9:00 a.m., we kick off with our morning team meeting, where we discuss daily priorities and any pressing matters. I aim to plan my day and set clear priorities for my tasks, but with the ever-changing nature of the job, my schedule often shifts. 

Dynamic Duties and Daily Adventures 

Throughout the day, I handle a variety of responsibilities, including but not limited to reviewing rental applications, conducting make-ready walkthroughs, giving property tours to prospective residents, managing lease renewals and renters’ insurance, monitoring delinquency and financial reports, approving invoices and reviewing budgets, and coordinating with vendors and addressing maintenance concerns. No two days are ever the same, but that’s what keeps the job exciting and dynamic! 

The Rewarding Road Home 

The greatest reward for me is driving home at the end of the day, knowing that I gave 100%, conducted business with integrity, and upheld the highest moral and ethical standards. I take pride in being open and honest in all my communication and interactions with both team members and residents. 

Engaging with Residents 

While I may not have as much time as I would like to personally interact with each resident, I always make myself available to anyone who wishes to stop by and speak with me. My goal is for residents to feel comfortable getting to know me and confident in my ability to address their concerns, resolve issues, or simply provide answers to their questions. I also attend some resident events. 

A Memorable Lesson in Accountability 

I’ve had many experiences—both good and bad—so I don’t have just one success story. To me, every day is a success. Even when I fall short in some way, it’s an opportunity to reflect, learn, and improve how I handle similar situations in the future. However, this one particular experience has stuck with me over the years… 

I was a fairly new manager taking care of two properties, and it was time to process rent checks, which was done by hand. Taking all the batches to the bank, everything went smoothly until I got a call from my regional manager. She told me she had just spoken to one of my residents who said that two months’ rent had just come out of her bank account, and she was really mad! I don’t know if I was more scared of talking to my regional manager or the thought of how mad the resident was; I was terrified at that moment! Instead of yelling at me, my boss said, “We all make mistakes; we have to take accountability and accept responsibility for them. So you call and talk to that resident, tell her you made the mistake and you’re sorry.” She said, “The more sincere and honest your interactions are with people, the more understanding they may be.” So, I called the resident, and as soon as she picked up the phone, I started to cry. I told her what I had done and how sorry I was; I felt horrible and just kept telling her how sorry I was! I think that resident took pity on me because she gave me a polite talking-to and thanked me for calling and admitting to my mistake. 

The Property Manager’s Toolbox 

A diverse skill set is necessary to effectively manage the community and ensure smooth day-to-day operations. Strong leadership and communication skills are essential for managing staff, resolving resident concerns, and maintaining positive relationships with residents, vendors, and ownership. Organizational and time management skills are crucial for my role. A successful property manager must also have financial acumen to manage rent collection, expenses, and profitability while making data-driven decisions to improve property performance. Problem-solving skills are key when addressing resident disputes, maintenance emergencies, and unexpected challenges. Additionally, adaptability and resilience are necessary to navigate the ever-changing housing market, which is always a great time to change leasing strategies. In a nutshell, a great property manager balances customer service, financial oversight, and operational efficiency to create a thriving and well-maintained community. 

Transformations and Team Triumphs 

I love witnessing transformations when negative situations turn into positive ones. But the best part of all is when we as a team are successful in finding someone the perfect home, thereby creating a lifelong referral-worthy client. And, of course, our AMAZING TEAM who makes Holly Crest, Holly Crest! 

 

Advice for Aspiring Property Managers 

My advice for anyone considering a career in property management is to understand that it’s not a glamorous job. You need to be well-rounded and knowledgeable about every aspect of your property. Continuous training, asking lots of questions to understand how something works—and why—will help in giving you the ability to see the bigger picture and to manage your property and staff effectively. 

Preparing for the Role 

Just yesterday, someone told me, “You can only prepare so much!” However, you must be forward-thinking. I truly believe that understanding how every role contributes to the team is essential. Get to know your employees, and if you’re fortunate enough to handle hiring, be diligent. Don’t just hire for the position—hire with the residents and the team in mind. Look for someone who is a well-rounded fit for the entire community. 

Free Time Fun 

I try to relax, play with my three French bulldogs, boat and fish with my family, shop for shoes, and eat great food! 

The Holly Crest Magic 

My experience at Holly Crest has been an incredible whirlwind! It’s a true work of art, with a strong sense of community, wonderful residents, and a dedicated, all-in staff that makes it an amazing place to work. It’s such a privilege to serve its residents and help foster a strong team that promotes Holly Crest as a one-of-a-kind community! 

Meet Brandy Poole, the dedicated Community Manager at The Townhomes at Chapel Watch Village in Chapel Hill, NC. With over a decade of experience in property management, Brandy has cultivated a deep passion for building strong, vibrant communities. Her journey from a curious college student to a seasoned professional is a testament to her commitment and love for the multifamily industry. At Chapel Watch Village, Brandy’s enthusiasm and dedication shine through in every interaction, making her an invaluable asset to the community she serves. 

From College Curiosity to Career Passion 

My journey into property management began during my college years. I lived onsite at a property managed by my aunt, who was the VP. I often found myself in the business center, finishing up schoolwork in the evenings. It was there that I observed the property manager and leasing consultant working tirelessly with community members to address various issues and concerns. The blend of excitement, chaos, and resolution happening simultaneously intrigued me. The dynamic environment and the team’s collaborative efforts seemed like so much fun, and I wanted to experience it firsthand. 

Needing a weekend job, I reached out to a staffing agency and started working as a leasing consultant. This role allowed me to balance work with my school schedule. After nearly a year with the staffing agency and completing my Associates degree, I applied for a full-time leasing consultant position at a property management company. This marked the beginning of my career in property management, which will be 12 years strong as of July 2025. 

A Day in the Life at Chapel Watch Village 

In property management, no two days are the same. I always wear my Fitbit to track the numerous steps I take throughout the day, whether I’m running around the property, walking through vacant units, or handling unexpected tasks. Some days, my steps exceed 10,000, while other days, I find myself glued to my chair. Each day brings new challenges and exciting opportunities, making the job incredibly gratifying. 

The Joy of Community Connections 

The most rewarding aspect of my job is the community members. Being part of an amazing community and a team that helps build a strong foundation is incredibly fulfilling. Whether it’s addressing maintenance requests or answering lease renewal questions, I always strive to give 100% to the community. My door is always open, and I take pride in being a reliable resource for the residents. 

Building Bonds and Trust 

Engaging with the community is a top priority for me. I make it a point to connect with residents, whether it’s through a quick chat while passing each other on the property or greeting them when they visit the office. Participating in resident events is another great way to engage with the community. I’m particularly fond of children, and they know they can always find treats in my office after school. Building a thriving community and fostering strong bonds with residents is a unique and rewarding aspect of my job. 

One of my most memorable experiences was at a property that had been neglected by the previous leadership team. The community was in disarray, with residents distrusting the new staff, poor landscaping, and over 100 pending work orders. My leasing agent and I organized a meet-and-greet event to introduce ourselves to the community. Although the first event wasn’t a huge success, we hosted another one with police cars and fire trucks for the kids, which drew a larger crowd. We shared our goals for improving the property, and gradually, the community began to trust us. After nearly a year of addressing maintenance requests, improving the landscaping, and listening to residents’ needs, we built a strong bond with the community. The gratitude and warmth shown by the residents were incredibly touching, and the staff continues to thrive there today. 

Essential Skills for Success 

Attention to detail, strong listening skills, and a passion for the multifamily industry are essential for a property manager. You’ll encounter various personalities, so being humble and using excellent customer service skills are crucial for success. While there are many other important skills, these are a great starting point. 

The Rewards of Working at Chapel Watch Village 

I love being a part of the residents’ journeys, whether they’re attending college, advancing in their careers, or preparing to buy a home. Knowing that I play a role in their lives is incredibly rewarding, even though it can be bittersweet at times. 

Advice for Aspiring Property Managers 

Be prepared to work hard. The property management industry, especially in multifamily housing, is fast-paced, particularly during the spring and summer months. Having an “all-in” attitude and being proactive are key to success. Understanding the real estate market, developing essential skills, and gaining industry experience are crucial for growth. Each day offers new learning opportunities that help strengthen your abilities in this field. 

Balancing Work and Personal Life 

In my limited free time, I enjoy spending time with my family and our pup, Lexi. I also make sure to get my steps in if I didn’t reach my goal at work. Additionally, I study the real estate market and take online courses to further my career in property management. 

Final Thoughts on Chapel Watch Village 

Being part of the NWR family and the Chapel Watch Village team has been incredibly rewarding. The leadership team and my extended teammates have been very supportive. The opportunity to grow with the company and the community is something I deeply value. With a strong onsite team and amazing community members, Chapel Watch Village will always be a special place to call home. 

Chapel Watch Village has a natural charm that draws you in. The vibrant community and dedicated staff create a welcoming environment that makes it easy to fall in love with the place. I am grateful for the support I’ve received, which has allowed me to grow significantly over the past 21 months. 

As we celebrate Earth Day, we’re proud to reflect on our ongoing commitment to environmental stewardship. At Northwood Ravin, sustainability is at the heart of how we design, build, and manage our communities—creating eco-friendly living environments that benefit both our residents and the planet.

Building Communities with Sustainability at the Core

Northwood Ravin integrates sustainability into every facet of its developments, ensuring that residents enjoy comfortable living spaces that also minimize environmental impact. Several of NWR’s communities are designed and built to meet rigorous standards for energy efficiency, water conservation, and resource management. To reflect our commitment to sustainable living, many of our communities, including the Preserve at Westfields and The Lucent at Sunrise, are National Green Building Standard (NGBS) certified. Key features include:

Energy Efficiency: Homes are equipped with energy-efficient lighting and appliances, reducing energy consumption and utility costs.​

Improved Air Quality: The use of low-VOC materials minimizes indoor pollutants, enhancing the health and comfort of residents.​

Enhanced Insulation: Proper insulation and air sealing eliminate cold spots and reduce heating costs, while tight air ducts prevent uneven temperatures and excess moisture.​

Water Conservation: Low-flow plumbing fixtures and advanced framing techniques contribute to significant water savings and reduced waste.​

Low-E Windows: These windows help regulate indoor temperatures, improving energy efficiency year-round.​

Sustainable Transportation: Electric vehicle charging stations and a walkable community design promote eco-friendly commuting options.

A Vision for a Greener Future

Northwood Ravin’s approach to sustainable development reflects a broader vision of creating communities that prioritize environmental responsibility without sacrificing comfort or luxury. By integrating green building practices and promoting eco-friendly lifestyles, Northwood Ravin sets a benchmark for sustainable living in the multifamily housing industry.

Gordon Flack, the Community Manager at Townhomes at Bridlestone and Elm in South Charlotte, has a unique journey that led him to property management. With a background in hospitality and a passion for both people and analytics, Gordon has found his niche in creating a welcoming and efficient community for residents. His story is one of adaptability, dedication, and a genuine love for his work. 

From Hospitality to Property Management: A Career Inspired by Fate 

My work experience was primarily rooted in hospitality, where I was encouraged to apply for a concierge job with Northwood Ravin. I enjoy working with people, but I also love the analytical part of property management and gravitated towards that side over the years. 

A Day in the Life at Townhomes at Bridlestone 

I like to start with a pulse check with my team, identify opportunities from yesterday, and set goals for today. Then I do a site walk – Bridlestone is a gorgeous community, and this part of the day invigorates me for the rest. After that, no day is typical, but I know my team is ready for any challenge! 

The Rewards of Impacting Residents’ Lives 

Making an impact with our residents’ homes is incredibly rewarding. Rent is typically someone’s biggest monthly expense, and ensuring the resident experience exceeds the value they pay is a priority for me. 

Engaging with the Community at Bridlestone 

We’re a very pet-friendly community, and I love seeing residents walking their dogs around the community and starting a conversation with them. Our office is inside the clubhouse, so we get a chance to check in when people come for their morning coffee or for a resident event. 

Memorable Experiences and Success Stories 

I love being able to help many of our residents relocate from all across the country and feel at home here. Whether it’s families moving cross-country or professionals starting their careers in Charlotte, I’ve had the opportunity to make their transition an easy one. Seeing their excitement and relief when they realize they’ve found the right home is incredibly rewarding. 

Essential Skills for Property Management Success 

Adaptability is essential. Every day is different, and you need to be able to handle a litany of personalities, expectations, and responsibilities. 

The Friendly Atmosphere at Townhomes at Bridlestone 

I love the friendly atmosphere. It’s rewarding to build relationships with residents and help them find a home that truly fits their lifestyle. Plus, the outdoor spaces encourage people to connect, and being part of that positive environment is something I value. 

Building Strong Relationships in Property Management 

Make sure you know how to build strong relationships. In a world that is getting inundated with AI, the human connection is something that can’t be overstated in property management. Connecting with people, understanding their needs, and creating a positive experience is an unmatched expertise in this industry. 

Preparing for a Role in Property Management 

I’d recommend a solid base in customer service or hospitality as you are interacting with all different types of people every day. Learning time management and organizational skills is also key since you’re balancing multiple tasks at once. 

Personal Interests: Crosswords and Traveling 

I love doing crosswords and traveling. My goal is to have a crossword published in the NYT in the next year! I usually end up traveling all through the southeast because I like to stay warm. 

The Growth of the Ballantyne Area 

One thing I’d like to add is how special it is to be a part of the growth in the Ballantyne area. Not just at Bridlestone, but also with the new Ballantyne Townhomes at Elm Lane. Being a part of the development along with new businesses, restaurants, and entertainment options is something special. 

What Makes Townhomes at Bridlestone Special 

Being a Northwood Ravin Signature Community, Bridlestone shines in its details. The townhomes offer beautiful, functional spaces that truly feel like home. The residents and the team contribute to such a positive environment. Being a part of the growing community has been such a fulfilling experience. 

Discover Luxury Living at The Lodges of Huntersville – Opening Late 2025

A new era of rental living is coming to Huntersville, North Carolina in late 2025. Introducing The Lodges of Huntersville – a premier luxury rental community designed for those who crave comfort, convenience, and elevated living.

Featuring a collection of beautifully designed 2–4-bedroom single-family rentals and upscale apartments, this pet-friendly community blends residential charm with resort-style amenities, offering the best of both worlds.

Whether you’re looking for a cozy one- bedroom or a spacious three-bedroom layout, each home is crafted with modern elegance and functionality in mind. Our single-family rentals provide the space and privacy you desire, with all the benefits of maintenance-free living.

Exceptional Amenities to Match Your Lifestyle

At The Lodges of Huntersville, you’ll find a carefully curated selection of luxury amenities to suit every lifestyle:

• Unwind in a spacious Roman tub after a long day
• Cool off in the resort-style swimming pool or lounge poolside with friends
• Host gatherings in our stylish resident clubhouse
• Stay active in the state-of-the-art gym or book a session in the private fitness room for a more tailored workout
• Pamper your pup in our dog spa or let them play in the turf dog park

Designed with both comfort and convenience in mind, every aspect of The Lodges supports your day-to-day life, whether that means relaxing, socializing, staying fit, or giving your pets the space they deserve.

A Prime Location in Huntersville, North Carolina

Perfectly located in the heart of Huntersville, our community provides easy access to shopping, dining, top-rated schools, and outdoor recreation. Enjoy the vibrant lifestyle that this sought-after town has to offer, all while living in a quiet, private enclave you’ll be proud to call home.

Reserve Your New Home Today

Whether you’re relocating or just ready for a fresh start, The Lodges of Huntersville offers a unique opportunity to live in a luxury rental community with all the comforts of a single-family home and none of the hassle. Homes will be available starting late 2025, so join our interest list today and be the first to experience what modern rental living should feel like.

Northwood Ravin, a leading multi-family development, construction, and property management firm, has achieved remarkable national recognition. The National Multifamily Housing Council (NMHC) has ranked Northwood Ravin as the 10th largest developer and the 12th largest builder in the United States for 2025.

The NMHC, headquartered in Washington, DC, serves as a forum for leadership in the multi-family rental industry, fostering thriving and inclusive communities. This recognition marks a significant milestone for Northwood Ravin, which has consistently ranked among the top 25 developers and contractors nationwide. The 2025 ranking represents the largest leap of any company in the development category.

David Ravin, President and CEO of Northwood Ravin, attributes this success to strategic positioning during market slowdowns. “We were strategically positioned to take advantage of the market slowdown, just like we did in 2020. Being able to start projects when most others cannot allows us to deliver new communities in a future supply-constrained cycle,” said Ravin. “It has been a very busy couple of years, but we are excited to be developing some very innovative projects that should be opening at just the right time.”

Strategic Positioning and Market Insights

Northwood Ravin’s ability to navigate market fluctuations has been a key factor in its success. By strategically positioning itself during market slowdowns, the company has been able to initiate projects when many others are unable to do so. This approach not only ensures a steady pipeline of new developments but also allows Northwood Ravin to deliver new communities in a future supply-constrained cycle. This foresight and adaptability have been instrumental in achieving the significant leap in rankings.

Innovative Projects and Future Developments

The past few years have been exceptionally busy for Northwood Ravin, with the company developing several innovative projects. These projects are designed to meet the evolving needs of residents and are expected to open at just the right time to address future housing demands. Northwood Ravin’s commitment to innovation and quality is evident in the design and construction of these new communities, which aim to provide luxury living experiences while fostering inclusive and thriving neighborhoods.

Meet Jamie Turner, the dedicated Community Manager at Carraway Village in Chapel Hill, North Carolina. Jamie’s journey into property management is nothing short of inspiring. From an unexpected start in the industry to navigating the daily challenges and rewards of her role, Jamie offers a glimpse into what makes her job so fulfilling. In this blog post, she shares her experiences, the unique aspects of the community, and the personal touches that define her career. Join us as we explore Jamie’s story and discover the passion and dedication she brings to Carraway Village. 

Falling in Love with Property Management 

My passion for property management began roughly 14 years ago when I landed my first leasing position. I was stoked! It was incredibly rewarding to support first-time renters in finding a new home, experiencing the selection process all the way to move-in day. Knowing that I impacted a person’s decision-making and livelihood has always been fulfilling. 

A Day in the Life at Carraway Village 

Busy! Carraway Village has it all, from your first cup of joe in the morning at the café to winding down by watching the sunset on the terrace. Overseeing the community is my great joy, and I truly enjoy watching it all come to fruition. My day starts with checking in with the team, walking the grounds, ensuring move-ins have final touches, handling financials, and everything in between. 

The Joy of Community 

Seeing the residents enjoy the community is incredibly refreshing. Watching residents walk their pups through the community, utilizing the common spaces, and truly experiencing the community brings me immense joy. 

Building Connections 

Engaging with the community has been challenging lately, but I often come out to greet new move-ins and attend resident functions. One memorable experience was seeing the Tower open and bringing on our second phase to the community. On opening day, we had about six move-ins. We were so excited to welcome the first residents home so they could experience their new homes and building for the first time. 

Essential Skills for Success 

Anyone in this position must exude patience, possess strong people and communication skills, and truly enjoy multitasking. 

Words of Wisdom 

Strap up your boots and come on! This career is rewarding and has taught me so much about myself and people. It is not easy, but I have appreciation for every day. Give yourself time. Be patient with yourself. I worked as a floating leasing consultant and property manager. Absorb and learn as much as you can and HAVE FUN! 

Life Beyond Work 

I enjoy spending time with my daughter and son, Amyiah and Mason. Wine tasting and traveling are also among my favorite activities. 

We are thrilled to announce the arrival of the Ballantyne Townhomes at Elm, a luxury townhome community located at 11902 Elm Lane, Charlotte, NC. This exclusive development features 17 beautifully designed homes that set a new standard in the rental market with their modern amenities, spacious layouts, and high-end finishes.

Discover Our Sister Property

Ballantyne Townhomes at Elm is the sister property to the well-loved Ballantyne Townhomes at Bridlestone in Pineville. Residents of both communities will have access to Bridlestone’s exceptional amenities, including a state-of-the-art fitness center and a kids’ splash pool, ensuring a luxurious and convenient living experience.

Thoughtfully Designed Homes

We offer two thoughtfully designed floor plans, each featuring two or three bedrooms, 2.5 bathrooms, and a two-car garage. Our townhomes are equipped with large windows, modern cabinetry, wine fridges, and optional in-unit EV charging, making them perfect for eco-conscious renters. The 10-foot ceilings on the main living floor create a spacious, open living environment.

Community Features

Residents will also enjoy an on-site grilling station and a covered patio, ideal for outdoor gatherings. Additionally, our comprehensive amenity package, located just 10 minutes away, ensures that you have the best of both worlds: a private, peaceful retreat with easy access to everything the surrounding area has to offer.

For more information about the Ballantyne Townhomes at Elm, visit our website.